9-1-1 is a simple emergency telephone number which makes it easier and faster for you to reach police, fire and ambulance when you require immediate assistance. You can dial 9-1-1 from a home, cellular or payphone in Ontario, all at no charge. When calls are made from home or payphones, the civic address of the 9-1-1 call is displayed on the dispatcher's computer screen but when a call is made from a cellular phone, you must always provide your location. It is important that you use the 9-1-1 system only for immediate, life-threatening emergencies. If you dial 9-1-1 by accident, do NOT hang up.

There are close to 2,000 roads in Haliburton County with about 60% of these being privately maintained. All roads have been accurately recorded through field measurements and an atlas has been created. It contains road and lake names, civic address ranges, settlements, lot and concession boundaries, elevation contours along with other information. There are approximately 23,000 improved properties spread over 4,500 square kilometres of pristine countryside.

A major hurdle the 9-1-1 Department faces is the vandalism being experienced through the removal of road name signage. The results of these actions are reflected in the amount of staff time dedicated to the project. It has increased significantly which drives the project costs up. Staff time combined with material costs related to the replacement of a road sign would average in the order of $135.00. More importantly, the removal of a road name sign puts residents at risk when police, fire and ambulance cannot locate a road. To date, about 110 road name signs have been replaced, some numerous times, resulting in costs of approximately $15,000.00.

Civic address numbers are normally issued when the owner or contractor submits a request for a building permit. However, a civic address number may be issued to a vacant lot at the owner's request. In 2006, 165 new addresses were assigned through this process.

Our 9-1-1 Department is currently comprised of a 9-1-1 Clerk, a Sign/Field Coordinator and a Department Supervisor.

If you have any questions or concerns about 9-1-1, please contact us at 705-286-1333 or toll free at 1-866-886-8815. Haliburton County 911 link.