Careers

The Haliburton County Public Library is recruiting for on-call, part-time Branch staff to fill vacant shifts when needed at all branch locations across Haliburton County, including in
Algonquin Highlands, Dysart et al., Highlands East, and Minden Hills.

Branch staff provide a welcoming and inclusive environment for all patrons. Incumbents ensure that library policies and procedures are properly followed and assist patrons with a variety of requests including accessing materials, locating required information, and assisting with technological resources.

Successful applicants will have excellent interpersonal and communication skills and demonstrated proficiency in computer software and internet applications. Experience using e-books and mobile devices is required. Enthusiasm for creating and running library programs is a must. Educational requirements include an Ontario Library Service (OLS) EXCEL certificate in the management of small public libraries, or a Library Technician Diploma, a Master of Library and Information Studies degree, or a combination of education and related experience.

A copy of the detailed job description is included with this posting. The hourly wage range for this position is $27.80 - $32.22.

Please submit a detailed cover letter and resume indicating your skills and experience no later than Monday June 1st, 2026, at 4:30pm. Please send your resume to:

Katelyn Bernath, Public Services Manager/Deputy CEO
info@haliburtonlibrary.ca

We thank all who apply for this position; however, only those selected for an interview will be contacted.

The Haliburton County Public Library is an equal opportunity employer. Accommodation can be provided for all steps of the hiring process. For accommodation options and to
ensure full and equal access during the recruitment and selection process, contact Human Resources.

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered will be used solely for the purpose of job selection.

POSITION SYNOPSIS AND PURPOSE

Reporting to the Public Services Manager/Deputy CEO, this position provides excellent front-line circulation and information services to library patrons in alignment with the library’s mission, vision, and values.

MAJOR RESPONSIBILITIES
Public Service (75%)

• Engages and assists library patrons. Provides an excellent standard of customer service.
• Undertakes circulation duties accurately and efficiently, including checking materials in/out, registering new patrons, and placing holds.
• Contacts patrons for holds and other account-related matters.
• Handles funds collected in branches.
• Promotes library programs, collections, and services to patrons in the library and when representing the library at community events.
• Participates in library programming for children, teens, and adults including preparation, promotion, delivery, clean-up, and evaluation.
• Performs reference searches, reviews patron requests, makes interlibrary loan requests, performs readers’ advisory functions, and assists patrons in accessing library materials.
• Assists patrons with their digital technology learning needs, including with: laptops, tablets, e-readers, cell phones, and/or other devices. Assists patrons with basic software use, including word processing, email and social media accounts. Assists patrons with use of the public photocopier/printer/scanner.
• Supports patrons with use of digital resources such as BiblioCommons, Libby, Kanopy, and other library software.
• Assists patrons with print disabilities by guiding them to accessible resources and services, and referring patrons to administration for CELA setup as needed.
• Communicates patron feedback to admin team members, including positive feedback, suggestions for improvement, and program/service requests.
• Responds to and resolves difficult and sensitive patron inquiries and complaints, with the assistance of the Library CEO and/or Public Services Manager/Deputy CEO when required.
• Maintains confidentiality in all matters relating to staff and patrons.
• Other duties as required.

Branch and Collection Maintenance (25%)

• Tidies the library and keeps both public and staff areas neat and well organized.
• Receives and processes incoming library materials and resources.
• Empties book drop. Checks in and shelves materials.
• Shelf-reads for order, placement, and condition of library materials.
• Assists the Collections + Circulation Manager with collection maintenance tasks, including assessing and processing discards, sending floating collections to other branches as needed, etc.
• Creates and maintains branch displays, including highlighting library collections, new materials, programs/events, seasonal displays, and other community-focused initiatives.
• Maintains library bulletin boards with current library and community posters and information.
• Tracks daily branch activity statistics and submits monthly statistical reports.
• Proactively requests items when supplies are getting low.
• Prepares the monthly branch cash reconciliation and sends it to admin staff.
• Conducts monthly branch health + safety inspections.
• Reports accidents and incidents promptly to the Public Services Manager/Deputy CEO.
• Reports all facilities-related issues and concerns promptly to the Public Services Manager/Deputy CEO.
• Other duties as required.

*Note: All activities are expected to be performed in a safe manner, in accordance with the
Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies,
procedures and programs. In addition, all necessary personal protective equipment must be used
and maintained in good condition.

DECISION MAKING AND INDEPENDENCE

a) 3 examples of the types of decisions that are made or issues/situations that are dealt
with on a regular basis and how judgement is used to resolve them:

1. Resolving patron inquiries when items have been lost or damaged, whether by charging the patron or waiving the fee depending on the situation.
2. Balances library patrons’ need for quiet study space with louder patrons’ need for a safe space to play, learn, and create, including children, and intervenes when necessary.
3. Deciding the appropriate amount of time to spend with a patron to support their technology use, while balancing the needs of other patrons in the branch and administrative tasks.

b) 3 examples of situation or problems that are referred to the supervisor for direction or resolution:

1. Requests from law enforcement or other agencies to access confidential information.
2. Confrontational patrons whose behaviour cannot be de-escalated at the branch level.
3. Major software troubleshooting, such as when the integrated library system or website is not working.

REQUIRED TRAINING

Orientation which includes (all employees)

• All Corporate Policies/Procedures
• WHMIS GHS Training
• Respect in the Workplace
• MOL Worker H & S Training
• AODA

Additional training required

• Standard First Aid

MINIMUM QUALIFICATIONS

a) Education

• Some high school

b) Experience

• At least one year of experience in a public library or customer service environment

c) Knowledge/Skill/Ability

• Interested reader who will share the love of reading with others
• Strong interpersonal skills combined with excellent written/verbal communications skills
• Strong conflict management and leadership skills
• Ability to problem-solve and work independently
• Proficiency in Microsoft Office, Windows, email, social media, and internet applications
• Ability to manage confidential information and uphold requirements of the Freedom of Information and Protection of Privacy Act

PREFERRED QUALIFICATIONS (asset)

• Grade 12 or post-secondary completion
• Library Technician diploma or OLS EXCEL certificate preferred

POSITION CLASSIFICATION
Position Title: Branch Assistant
Department: Library
Work Location: Various locations throughout the County, including Algonquin Highlands, Dysart et al, Highlands East and Minden Hills.
Reports to (Direct): Public Services Manager/Deputy CEO
Position(s) Supervised Directly: N/A
Position(s) Supervised Indirectly: N/A
Effective Date: July 2021
Revision Date: April 2026
Range: $27.80 - $32.22
Hours Per Week: Varies (average 0-25)

Haliburton County Public Library is currently seeking a qualified candidate for the part-time temporary position of Communications Coordinator.

Under the direction of the CEO/County Librarian, the Communication Coordinator develops and implements strategies which increase the community’s awareness of and engagement with library services and programs. This position communicates information to internal and external audiences and is responsible for providing administrative support to library staff.

The successful candidate will possess post-secondary education in marketing or communications with at least one (1) year of related experience, preferably in a public library setting.

The hourly wage range for this position is $33.42 - $39.10. This position is scheduled to work 28 hours per week. This is a short-term contract to provide coverage for an absence. You can find a detailed job description attached to this posting.

Please submit a detailed cover letter and resume indicating your skills and experience no later than 4:30pm on Thursday May 28, 2026. Please send your resume to:

Katelyn Bernath, Public Services Manager/Deputy CEO
info@haliburtonlibrary.ca

We thank all who apply for this position; however only those selected for an interview will be contacted.

The County of Haliburton is an equal opportunity employer. Accommodation can be provided in all steps of the hiring process. Please contact Human Resources for further details.

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered will be used solely for the purpose of job selection.

POSITION SYNOPSIS AND PURPOSE

Under the direction of the CEO/Chief Librarian, the Communications Coordinator develops and implements strategies which increase the community’s awareness of and engagement with library
services and programs. This position communicates information to internal and external audiences andis responsible for providing administrative support to library staff.
MAJOR RESPONSIBILITIES
Marketing (40%)

• Creates a marketing strategy for the library that aligns with the Strategic Plan.
• Develops and maintains a consistent marketing standard, brand, and image for the library.
• Develops measurable objectives to review and evaluate the success of marketing plans for library services, programs, collections and initiatives.
• Compiles and analyzes daily, weekly, or monthly marketing performance reports across multiple channels.
• Explores and supports the implementation of analytics and data tracking best practices.
• Designs, creates, and distributes promotional materials regarding library services, including press releases in collaboration with staff.
• Conducts market research and analyzes demographic data to support the creation of new promotions to reach target audiences.
• Plans and oversees budget related to marketing/community relations.
• Manages/monitors all social media accounts, develops web content with input from staff.
• Remains aware of and engaged in relevant trends and community interests, ensuring that library promotions are current and responsive to patron needs.
• Assists in the creation of policies related to marketing.
• Identifies and recommends new channels and digital tools to improve the library’s marketing efforts.
• Applies AODA principles to all communication and marketing efforts.

Communications and Community Relations (20%)

• Creates and implements customer feedback initiatives and provides recommendations, as appropriate.
• Initiates and nurtures relationships with local media organizations.
• Represents library at community meetings and events to seek communication and partnership opportunities.
• Directs, updates, and coordinates internal marketing communications, such as previously published internal documents and the Branch Manual.
• Coordinates displays across all branches. Coordinates with other staff in planning, developing, and maintaining orderly patterns of interdepartmental efforts.
• Provides written and verbal reports on both routine and special projects, including monthly and annual reports.
• Reviews, guides and edits content prepared by other library staff before it is made public (e.g. presentations, reports, media content submissions, etc.).
• Works closely with all members of the administrative team to coordinate and promote library programs, collections, activities, and services.
• Works with the Friends of the library to promote their activities.
• Works with the CEO and Deputy CEO to facilitate and coordinate internal communications to and between all staff.

Administration (40%)

• Provides support for financial, personnel and administrative functions for library administrative office and branches.
• In collaboration with administrative team colleagues, schedules branch staff.
• Coordinates supplies ordering and distribution.
• Prepares invoices, credit card reconciliations, petty cash, and staff expense sheets and forwards to County Finance Department for processing.
• Collects statistical information in collaboration with the Systems + Technology Coordinator, and when requested by the CEO.
• Supports the Systems + Technology Coordinator with library website maintenance, including event calendar entries.
• Assists with organizing online and in-person staff training.
• Takes minutes for Haliburton County Library Board meetings and acts as confidential assistant for the CEO.
• With guidance from the CEO, creates and publishes agendas, minutes and other documents for the Library Board.
• Works collaboratively with administrative team colleagues to address and resolve wide-ranging issues and concerns.
• Assists in creating a cohesive, high-quality customer service experience across all branches, with input from the Public Services Manager and the Library CEO.
• Performs additional duties and undertakes special projects, including participation in library committees and working groups.
• Other duties, as assigned.

*Note: All activities are expected to be performed in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures and programs.
DECISION MAKING AND INDEPENDENCE
a) Examples of the types of decisions that are made or issues/situations that are dealt
with on a regular basis and how judgement is used to resolve them:

1. Identifying the target audience(s) for a new program or service and determining the most effective methods for reaching that audience with library promotions.
2. Deciding how often to post content to various social media platforms and writing appropriate copy using the library’s brand voice.

b) Examples of situation or problems that are referred to the supervisor for direction or
resolution:

1. Purchasing new software to aid in promotional development and internal/external communications.
2. Consulting with Library CEO to determine strategic messaging for the library, particularly before interviews with local media on potentially controversial topics.

REQUIRED TRAINING
Orientation which includes (all employees)

• All Corporate Policies/Procedures
• WHMIS GHS Training
• Respect in the Workplace
• MOL Worker H & S Training
• AODA

Additional training required

• Standard First Aid

MINIMUM QUALIFICATIONS

a) Education

• Post-secondary education or courses in marketing or communications.

b) Experience

• Minimum of one year of related experience, preferably in a public library environment.

c) Knowledge/Skill/Ability

• Communication Skills: Communication is a key competency for this position and superior skills are required. Writes and speaks effectively. States own opinions clearly, concisely, tactfully, and explains the reasoning behind the opinion. Maintains confidential communications. Able to synthesize information and concisely communicate to respective audiences. Communications are respectful and inclusive. Actively listens to the communications of others and respects individual communication styles. Communications demonstrate high level of professionalism.
• Must display a commitment to customer service excellence for patrons of all abilities, including those with specialized needs, and an ability to manage difficult patron interactions
• with a calm and patient demeanor.
• Must be a self-starter and an independent worker with a high level of comfort in organizational decision-making. Proactively identifies problems and recommends solutions.
• Demonstrated experience in implementing innovative communication, website and social media strategies.
• Experience creating graphics, including use of image and video editing software and a
• keen eye for design and detail.
• Experience developing and managing the production of marketing materials.
• Successful experience working in cross-functional and collaborative teams.
• Ability to maintain effective working relationships at all levels.
• Proficiency in the use of Microsoft Office suite of products, including Outlook, Word, Excel, PowerPoint, Teams.
• Proficiency in ILS, MS Office, Canva, BiblioCommons Product Suite (or other discovery layer services), and a range of social media platforms.
• Capacity to learn and integrate new technologies and platforms quickly and efficiently.

PREFERRED QUALIFICATIONS (asset)

• Post-secondary diploma or degree in Marketing or Communications (or equivalent higher
• education).
• A Library Technician diploma or Master of Library and Information Studies degree or
• equivalent.
• At least three years of customer service experience.
• Experience with Adobe Creative Suite, Library Aware, Canva, and HTML editing.

POSITION CLASSIFICATION
Position Title: Communications Coordinator
Department: Library
Work Location: Haliburton County Public Library Reports to (Direct): CEO/Chief Librarian
Position(s) Supervised Directly: N/A
Position(s) Supervised Indirectly: N/A Effective Date: May 2022
Revision Date: April 2026
Salary Range: $33.42 - $39.10
Hours Per Week: 28